Docs

Blocking and Reporting

Keep a blocked list, block from the share dialog, and report in the same motion.

You control who can reach you. Blocking is account-level, silent, and reversible, and it comes with a way to report behaviour that crosses a line.

Your blocked list#

Open Settings and find Blocked users. Add someone by their @username or their email address, and unblock from the same list behind a confirmation step so nothing lifts by accident.

What blocking does#

• Access ends. A blocked person loses access to any chat of yours they were in.
• They cannot bring you in. A blocked person cannot add you to a group chat, and they cannot find you in the people picker when they try.
• Shared groups still work. If you are both in a group chat someone else owns, their messages still appear, marked with a red outline that only you can see. Everyone else in the group sees the message normally.
• They are never told. Blocking sends no notification, no bounce, and no hint of any kind. From their side nothing changed.

Blocking while sharing#

In the share dialog, removing a participant offers two paths: remove access only, or remove and block. The second path asks for a reason and a severity (spam, harassment, or other), and offers a report you can send with the block.

Reports#

A report goes to our compliance team at user-compliance@dipoleml.com and into the founder dashboard for review. It carries the reason, the severity, and the message context that was visible when you reported. People review reports, not an automated filter.

Adding someone you blocked#

You can still invite a person you blocked back into a chat of your own. The app asks first whether you want to unblock them; only if you unblock at that moment does the invitation go through. Otherwise the invitation is not sent and the block stays.

Suspensions#

Reports that are upheld become strikes. Three active strikes suspend an account: sign-in is refused and API requests return 403 with code account_suspended until the strikes drop below three or the suspension is lifted after review. A suspension deletes nothing; your conversations are intact throughout. If you believe a suspension is wrong, write to user-compliance@dipoleml.com.