Support

The fastest path to an answer for every kind of question.

Most questions are answered fastest in one of these places.

#Account and billing

API keys, plans, usage, and credits: your dashboard.
Subscription changes and payment methods: the billing portal, linked from your dashboard's billing page.
What each plan includes: Plans and Usage and pricing.

#Product documentation

API docs: start at Quickstart or browse the API section.
DCode: Install, Billing source, Computer use.
What changed recently: the Changelog.

#Trying before buying

The playground runs the real models, free, in your browser.
The raven app has a real free tier: chat.dipoleml.com.

#Privacy

We meter token counts and request counts to run the service. We do not log or store the content of your prompts, completions, or the screens the agent sees. The full policy, including your PIPEDA and GDPR rights, is at dipoleml.com/privacy.

#Announcements

Product news and research notes are published at dipoleml.com/news, and day-to-day updates go out on our Instagram, @dipoleml.