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Sign-in and two-step sign-in

One account for the Raven app, DCode and your dashboard, and how to protect it.

On this page

One account signs you in to the Raven app, DCode and your dashboard. You can sign in with Apple, Google or your email address, and add a code from an authenticator app as a second step.

Sign in

Choose Continue with Apple, Continue with Google or Continue with email. With email:

  1. Type your address and choose Send code.
  2. Type the 6-digit code from the email and choose Continue.
  • A code works once and for 10 minutes. After a minute you can ask for a new one with Send a new code.
  • An address that already belongs to an account, one made with Google for example, signs in to that same account. A new address makes a new account.
  • On the web, you stay signed in for about 30 days unless you sign out.

To sign in to DCode, see DCode sign-in.

Add or remove a way to sign in

  1. In the Raven app, open Settings, Account and security.
  2. Under Sign in, choose Link beside Google or Apple, or Unlink to remove it.

The dashboard's Account page lists the same Ways to sign in and can unlink one. Your only way to sign in always stays linked.

Change your email

In Account and security, choose Email, type the new address and choose Send code, then type the code sent to it and choose Confirm.

Two-step sign-in

With two-step sign-in on, every sign-in also asks for a 6-digit code from an authenticator app on your phone, whichever way you sign in. It is worth turning on for an account that holds API keys.

Turn it on

On the dashboard:

  1. Open Account and choose Turn on two-step sign-in.
  2. In your authenticator app, add an account with the setup key shown, or choose Open in my authenticator app on your phone.
  3. Type the 6-digit code the app shows and choose Turn on.
  4. Save the recovery codes, with Copy codes or by hand.

In the Raven app, open Settings, Account and security, Two-step sign in, choose Set it up, scan the code or type in the key, choose Next, type the code and choose Turn on.

Signing in with a code

After your usual sign-in, the screen says Enter your code. Type the code from your authenticator app. Without your phone, choose Use a recovery code and type one of the codes you saved.

If a code does not match, check that the time on your phone is set automatically, then try again.

Turn it off

On the dashboard's Account page, choose Turn off two-step sign-in and type a code from your authenticator app. In the Raven app, it is under Two-step sign in. Turning it off always needs a valid code.

Sign out

  • On the web. Signing out of the Raven app or the dashboard in a browser ends every web session of your account, in every browser.
  • Apps. DCode on your computer stays signed in when you sign out on the web. The dashboard's Apps signed in lists the Raven and DCode apps where your account is signed in; Sign out ends one at once.
  • Everywhere. In the Raven app, Account and security lists your devices, and Sign out of all devices signs out every one, including the one you are using.