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Notifications and Email

Share requests, grants, promotions, and support replies, in the app and in your inbox.

The bell in the app header is where everything that needs your attention lands: share requests, grants, replies, and announcements. Every notification also has an email twin you can switch off by category.

What arrives#

• Sharing. Someone shared a chat with you, asked for access, or accepted your invite. Owners hear when an invite is accepted and when a collaborator leaves.
• Grants and promotions. Bonus token allowances, plan changes, and campaigns you can claim directly from the notification.
• Support. A reply to a ticket you opened.

Opening them#

Notifications that point at a conversation open that chat. If the first attempt to load it fails, the app retries on its own rather than leaving you on a dead end, and the notification stays unread until the chat actually opens.

Email#

Each notification also sends an email with a plain-text part and one call-to-action button, so it reads in any client. The subject line names the event and the button goes to the thing that happened.

Verifying your email address#

Email delivery needs a verified address. Claim yours once in Settings and it stays verified until the claim expires or fails, at which point the app asks again. In-app notifications work either way.

Email preferences#

Settings carries an email preference per category, on by default. An opt-out is honored when a notification is queued and again when it is sent, so a late change still stops the mail.

Claimable rewards#

Some campaigns ask you to claim the reward instead of applying it for you. A claimable promotion arrives with a Claim button; claiming once makes it yours, and the reward follows the same rules as one applied automatically. The button disappears once the campaign ends.